Blog postSeamless

Walking the walk

Walk the walkHow do you tell the difference between “walking the walk” and “talking the talk”? We’re delighted whenever we can meet a less typical client requirement that also enables us to demonstrate different aspects of the Seamless offering.

In this post, we’ve chosen to share the stories of 3 recent implementations that demonstrate different aspects of how Seamless offers flexibility when delivering application integration.

We’re not looking to integrate Microsoft apps

You’ll not be surprised to learn we’re big advocates of Microsoft, but they’re not the only app vendor out there. In a recent implementation, client is using Seamless to keep a pair of helpdesks in sync, one of which runs on BMC Remedy and the other on ManageEngine.

This implementation demonstrates how we can use Microsoft Azure to enable digital transformation outside of the Microsoft realm. Remedy and ManageEngine are both commercial applications from different vendors. We’re using Seamless, running in Azure, to keep them in sync.

We’re not just connecting two applications together

We have a client rolling out Dynamics 365 into an existing architecture which contains an Azure service bus for transporting data across the enterprise. Seamless has been setup to sync data to and from the service bus.

This demonstrates how the componentised nature of Seamless allows us to deploy into more complex contexts than simply syncing between System A & System B. In order to sync to/from a data bus, we only use half of a typical implementation. In turn, this means that we needed to setup some Seamless’ internal data transfer objects differently. The configurability of Seamless meant we were able to achieve this within a few days of joining the project team.

In this instance, we’ve deployed into the client’s Azure estate rather than our own. This enables the client to take advantage of their own existing security infrastructure within Azure, as well as their pre-existing preferential commercial terms from Microsoft.

We’d like to use some of our technical skills

Syncing contacts and accounts between Dynamics and Autotask is bread-and-butter stuff for Seamless, so why is it being mentioned here? In this example, our client, Verdant Services, a consulting and cloud services provider, is configuring their own integration.

Verdant are using the Seamless Integration Workbench to specify data mappings, update transformations and generally take ownership of their integration. As the project progresses, they’re also able to quickly change their integration to move data between various staging and live environments.

This demonstrates the power of the Seamless Integration Workbench. With a few hours training, our client has taken ownership of the integration inside their software delivery project. This enables them to be flexible and respond to the needs of the project as it progresses.

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