We’re delighted to announce that we are launching a Freshservice connector and, using the very same connector, a templated integration between Freshservice and Dynamics 365. Sync Requesters/Contacts, Incidents, Service Requests, Problems, Changes, Releases and Assets between Freshservice and Dynamics 365. In the spirit of syncing data in and out of Freshservice, it would be remiss […]
We’re delighted to announce that we are launching a Freshsales connector and, using the very same connector, a templated integration between Freshsales and Dynamics 365. Sync Accounts, Contacts, Leads and Deals / Opportunities between Freshsales and Dynamics 365. In the spirit of syncing data in and out of Freshsales, it would be remiss of us […]
Integration, like ice cream, comes in many flavours. And like ice cream, some are better suited to your needs than others. On a hot summer’s day, a refreshing sorbet might be your preference. If you’re throwing the ice cream on top of a warm apple pie however, Madagascan vanilla (obviously!). Sometimes you’ll see a kiosk […]
We’re delighted to announce that Freshworks have listed our Dynamics 365 < -> Freshdesk connector in the Freshworks marketplace. This is in addition to our Seamless listing. The Dynamics 365 < -> Freshdesk connector will allow you to quickly setup integrations between the two systems using a standardised set of field mappings. If requirements demand, […]
We’re delighted to announce that we have expanded the feature set of our Seamless Autotask connector. So much so, that we’ve split it into two connectors. Both Seamless connectors are immediately available on the Autotask marketplace. For more complex requirements, the Seamless Autotask connector plugin is able to connect Autotask to Seamless and, from there, […]
On their own a heart, lungs and a liver would be pretty useless. But when you join them up using the vascular system (arteries, veins, capillaries), all of sudden the sum becomes greater than the whole. Each of our organs has a “specialist role” and when they perform to role, the work they do is […]
Over the past few months, we’ve hinted at some of the tooling we’ve been working on for partners. In the last post, we shared some details of our integration workbench. This work has been part of a broader approach to build a partner community around Seamless so that we can help more people connect more […]
Over the past few months, we’ve dropped a few hints about the Seamless integration workbench. In this post we wanted to share some more details about the workbench. What’s it good for? The workbench is all about setting up an integration configuration. An integration configuration describes everything the core Seamless service needs to sync data […]
How do you tell the difference between “walking the walk” and “talking the talk”? We’re delighted whenever we can meet a less typical client requirement that also enables us to demonstrate different aspects of the Seamless offering. In this post, we’ve chosen to share the stories of 3 recent implementations that demonstrate different aspects of […]
Seamless is being used to sync tickets between Remedy and ManageEngine Recursyv have recently deployed Seamless to integrate between two industry leading ticketing systems: BMC Remedy and ManageEngine. Our client is an IT Support organisation who use Remedy as their primary helpdesk management tool. In turn, one of their clients uses ManageEngine for their own […]