Ending the enduring legacy of data silos
By David R
/
12th February 2019
"I understand what data syncing is, but why is it useful?" is something we hear all too often. Here's how we try and explain it. It should be that every...
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Keeping the second-line sane, using Seamless to keep help desks in sync
By David R
/
24th January 2019
Recursyv’s Seamless integration can be setup to sync tickets between various helpdesks. Keeping tickets in sync enables support organisations to focus on resolving the underlying issues rather than managing ticket data between systems.
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Paying more for less – the false economy of data re-entry
By David R
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17th December 2018
"We can just solve the problem with a few cheap data entry clerks." Every time I hear this phrase, I am stunned. Introducing a process which involves re-keying data from...
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Foreign keys don’t need to be political
By David R
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10th December 2018
Every time we use the term "foreign key lookup", we see eyes glaze over. That's not surprising, in the current political climate introducing talk of foreign keys makes people worried we're going to draw lines over Brexit, the recent US midterms, European populism or - insert current political talking point here -.
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The world gets ever smaller
By David R
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20th November 2018
With a chapeau to Andy, our Sales Director, who has been treading the boards (virtually), we're delighted to announce another round of new partners to the Seamless Partner Programme. Kotimainen Freshworks-kumppaninne...
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Expanding our global reach
By David R
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22nd October 2018
We're delighted to announce the addition of new Distributors and a new Delivery Partner to our Partner Programme. Prodata is a leading Value Added Distributor of specialised hardware and software...
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Keep Service Management and Customer info synced with Freshservice and Dynamics 365
By David R
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8th October 2018
We're delighted to announce that we are launching a Freshservice connector and, using the very same connector, a templated integration between Freshservice and Dynamics 365. Sync Requesters/Contacts, Incidents, Service Requests,...
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Refresh your Dynamics data with Freshsales
By David R
/
2nd October 2018
We're delighted to announce that we are launching a Freshsales connector and, using the very same connector, a templated integration between Freshsales and Dynamics 365. Sync Accounts, Contacts, Leads and...
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When is integration not integration?
By David R
/
31st August 2018
Integration, like ice cream, comes in many flavours. And like ice cream, some are better suited to your needs than others. On a hot summer's day, a refreshing sorbet might...
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