Data sync from zero to hero in just one week
Keeping a new Dynamics implementation in sync with a global enterprise service bus
Our client is a leading global provider of serviced office solutions. The company provides flexible workspace and serviced office solutions that free up their customers to work more effectively on what they do best.
Our client was rolling out Dynamics as part of a wider sales and customer service project. The Dynamics implementation needed to integrate with an existing Azure based enterprise service bus. The project had been running for some time and the team had been struggling to make the transition from having designed an integration to getting it built and syncing data.
The Seamless solution provided an option to have data syncing within just a few days of Recursyv’s engagement.
By the end of the first week, the “integration pipe” had been setup (data was syncing). Very quickly the focus shifted from a technical challenge to a delivery challenge: ensuring that field mappings and transformations were accurate.
The Seamless Workbench allowed the project delivery team to own the ongoing configuration of field mappings and data transformations as the project progressed.
The initial integration scope went live with accounts, contacts, leads, opportunities, quotes and cases. The integration is currently keeping a dataset of more than 10 000 000 records in sync. As the project delivers subsequent phases, the scope of the integration continues to grow.