Freshservice

Freshservice

Freshservice

Freshservice

IT service desk that's actually simple.

Integration scope

Seamless can keep the following records in sync

  • User / Contact
  • Ticket, including ticket conversation
  • Problem
  • Change
  • Relese
  • Reference data
    • Freshservice Agent
    • Asset
    • Asset Type
    • Department

Additional record types, custom fields and custom mappings can be added as part of initial sync configuration.

 

Notable features

Recursyv is a Freshservice partner, Seamless integration is listed in the Freshservice App Gallery.


Connector updates

 

Endpoint guide

Seamless Freshservice Endpoint Guide

 

Recursyv Seamless

Quickly connect different software applications using Recursyv Seamless. Share data across different teams using different software. Avoid the cost and errors involved in re-keying data. Use the information you already have to to deliver the best customer experience to your customers.

Seamless is an application integration service that makes it easy to connect different software applications. Using Seamless reduces project delivery time and technical risk. Seamless integration tooling is flexible and makes it easy to evolve integrations as business requirements evolve. New integrations can be quickly setup using Recursyv’s growing library of application connectors. The Seamless foundation connectors (SOAP, RESTful) make it easy to use Seamless to connect to almost any bespoke application, either in the cloud or on-premise.

Seamless is provided as a managed service operated by Recursyv. The subscription fee covers access to all Recursyv connectors, pro-active monitoring and the ability to make reasonable configuration changes and support.