Seamless can keep the following records in sync
- User / Contact
- Ticket, including ticket conversation
- Reference data
- Freshservice Agent
- Asset Type
Additional record types, custom fields and custom mappings can be added as part of initial sync configuration.
Recursyv is a Freshservice partner, Seamless integration is listed in the Freshservice App Gallery.
- 08/10/19: Additional features in respect of syncing Agent Groups and ticket date information
- 29/03/19: Added ticket conversations, improvements to handling of assets
Keeping business in sync with Recursyv Seamless
Recursyv Seamless is an application integration service that makes it easy to connect different software applications. Use Seamless to empower your users with the best information in the right application at the point of need.
Seamless makes it easy to setup new integrations using a growing collection of app connectors. The Seamless foundation connectors (SOAP, RESTful) & platform connectors (SQL Server, MySQL, Oracle, etc.) make it easy to build data syncs to almost any bespoke application, either in the cloud or on-premise. The flexible nature of Seamless makes it easy to evolve integrations as business requirements evolve.