Freshdesk integration

Quickly sync data between Freshdesk and other applications


  • Sync Accounts & Contacts (bi-directionally) to ensure that customer data is up-to-date across your business
  • Sync Freshdesk Tickets into other systems to provide support/ticket information to other users
  • Create Freshdesk Tickets from other systems based on specific business events
Integration notes

The standard synchronisation options allow you to quickly setup syncing of data between Freshdesk and other applications.

  • Accounts & Contacts allows you to keep customer master data up-to-date in both systems. Updates made in one system will synchronise to the other. This allows different teams (e.g. a helpdesk team and a sales team) who are using different systems work off an up-to-date data set.
  • Freshdesk Ticket sync enables you to provide a reference view of Freshdesk tickets within other applications.
  • Freshdesk Ticket create enables you to create tickets in Freshdesk based on monitoring for triggers in other applications.



Contact us to set up integration between Freshdesk and other apps.


Case studies


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New integrations can be setup within just a few days.

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