Freshdesk integration

Quickly sync data between Freshdesk and other applications

Freshdesk

  • Sync Accounts & Contacts (bi-directionally) to ensure that customer data is up-to-date across your business
  • Sync Freshdesk Tickets into other systems to provide support/ticket information to other users
  • Create Freshdesk Tickets from other systems based on specific business events
Integration notes

The standard synchronisation options allow you to quickly setup syncing of data between Freshdesk and other applications.

  • Accounts & Contacts allows you to keep customer master data up-to-date in both systems. Updates made in one system will synchronise to the other. This allows different teams (e.g. a helpdesk team and a sales team) who are using different systems work off an up-to-date data set.
  • Freshdesk Ticket sync enables you to provide a reference view of Freshdesk tickets within other applications.
  • Freshdesk Ticket create enables you to create tickets in Freshdesk based on monitoring for triggers in other applications.

 

Deployment

Contact us to begin provisioning integration to Freshdesk.

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New integrations can be setup within just a few days.

Reach out to us to discuss how we can use Seamless to integrate data within your business.

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