What does the Seamless service include?
Seamless is provided as a managed service operated by Recursyv
A cloud hosted service
Seamless is provided as a service to users on a monthly subscription basis. The subscription fee includes refresh rates and messages volumes in accordance with your selected tier, the ability to make reasonable configuration changes and access to Recursyv for Seamless support issues.
Recursyv have modeled that 3 million messages will cover the vast majority of business scenarios. As an example, a scenario where two systems are sync'ing across 20 000 records and 1 000 records are created/changed each month will consume approx. 610 000 messages per month. If you have a specific scenario you'd like to model with us, please talk to us and we will be delighted to work with you.
Recursyv maintain a proactive monitoring service which informs us if there are issues with the Seamless service. Our engineers are immediately notified of any errors returned by Seamless and these are quickly analysed. Where issues will result in operational interruptions, Recursyv will inform you about the interruption as well as what we are doing to minimise impact and restore service.
Recursyv are building a growing library of application plugins. The monthly subscription fee provides access to the entire library of connectors at no additional cost. As well as the application connectors library, we've developed foundation connectors for RESTful/JSON and SOAP/XML APIs making rollout of new plugins much quicker than developing a wholly new integration. Developing new plugins using these frameworks typically takes about a week.
Connector plugin features can also be extended using .NET withing having to rebuild any underlying features within the plugin.
Security by design
Seamless is deployed within Microsoft's Azure cloud. Azure meets a broad set of international and industry-specific compliance standards, such as ISO 27001, HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-specific standards, such as Australia IRAP, UK G-Cloud and Singapore MTCS.
Seamless does not retain data beyond the time when it is in transit. Data in transit is encrypted using an industry standard 128-bit encryption algorithm, with the encryption keys being unique to each integration tenant.
Configuration data is stored behind firewalls ensuring only a restricted set of IP addresses can access it. Configuration data is encrypted using an industry standard 128-bit encryption algorithm and a different encryption key set to those used for data in transit.
Configuration, development and test services
Recursyv can provide a configuration tool allowing you to develop and test Seamless plugins locally. Test and pre-production Seamless environments can be provided alongside your production environment. Configuration deployment is by script (exported from the configuration tool) making it easy to replicate config settings across environments.
If you're looking to develop bespoke connector plugins, Recursyv will support with you with provision of development tools and a test service. Bespoke plugins can be built as an extension of existing plugins, allowing you take advantage of Seamless core service features and only develop code where it is necessary. Bespoke plugins are developed using .NET.