RecursyvAI delivers immediate AI value and is set up in hours.
Use standard tools like Copilot, Claude and ChatGPT. Nothing else to install or licence. Gain valuable insights across your Service desk and ITSM. Protect revenue, run reports, see trends, & save hours of time-consuming effort. Any person in your business can use it and you control security.
What would you ask in your role?
CEO:
"Show me current profitability across all active contracts & make it a weekly report." "What is our average time spent per ticket" "Show me our margin for the last 2 months"
Finance:
"Which customers represent the highest support cost?" "Show me all unbilled time entries" "Show me any product pricing falling below 40% margin"
Account Manager:
"Prepare the monthly ABC client report showing ticket volume, SLA performance and identify service gaps where we could upsell"
Service Desk:
"What is blocking SLA attainment today?" "Show me all tickets with incomplete data" "Extend the expiry date on all active contracts at ABC client by 2 months" "Give me a timeline report for Ticket#ABC3258 and put it into Excel" "Tom is ill today - re-assign all his tickets to the General Queue"
If you already use tools like Copilot, Claude or ChatGPT, you’re halfway there. You simply enter the prompt in your preferred tool and see the results – you can even schedule regular reports. We do all the set up for free – connecting your ITSM directly to your enterprise AI. You nominate the users, so anyone in the organisation can ask questions in natural language and receive real-time insight. No ITSM licence or specialist knowledge is required. There’s just one simple monthly fee and you can be live in a matter of hours.
Meaningful insight from the ITSM you already use
Autotask
ConnectWise
HaloITSM
ServiceNow
Freshworks
Your ITSM data holds the answers to every operational question in your business. Recursyv AI unlocks it — connecting your ITSM directly to your preferred AI assistant through a secure, fully managed connection.
Instant Reporting
Ask any question about your tickets, SLAs, revenue, utilisation, or contracts and get immediate answers. No report builder. No waiting.
"What's our SLA compliance for Acme Corp this month?"
Natural Language Queries
Type or speak your question in plain English and receive structured, accurate data from your ITSM in seconds.
"Show me all P1 tickets open more than 4 hours."
Bulk Operations
Update dozens of tickets, reassign resources, change priorities, or close resolved items — with a single instruction instead of hours of clicking.
"Reassign all of Tom's open tickets to the general queue."
Revenue Leakage Time & Billing Insight
Spot unbilled work and expiring contracts instantly. Surface unapproved time entries and WIP across active projects before revenue walks out the door.
"Show me all unapproved time entries this week."
Create & Update Records
Log time, create tickets, add notes, and update statuses — all through your AI assistant without switching to your ITSM interface.
"Log 2 hours against ticket #12847 for remote troubleshooting."
Executive Dashboards on Demand - or Scheduled
Ticket trends, team performance, client profitability — at your fingertips, whenever you need it. No filters, no dashboards, no delays.
"Give me a health check on the business."
Recursyv AI works with your preferred AI platform through a single, secure connection. No new tools to learn.
We can guide you on how to configure your Copilot Agent Studio to enable all these capabilities.
OpenAI ChatGPT
Integrate your ITSM with the world's most popular conversational AI. ChatGPT's intuitive interface makes it ideal for teams seeking a familiar, user-friendly experience for accessing service desk data.
Anthropic Claude
Leverage Claude's advanced reasoning capabilities and extended context windows for complex service desk queries. Perfect for analysing detailed ticket histories and sophisticated data retrieval.
Google Gemini
Harness Google's latest AI technology to access your ITSM data. Gemini's multimodal capabilities and Google Workspace integration make it excellent for organisations in the Google ecosystem.
Your ITSM data remains secure and accessible only to authorised personnel, with permissions enforced at every level.
Azure Hosted
Multi-region, high availability, fully managed infrastructure.
ISO Certified
Information security standards you can depend on.
Zero Data at Rest
Real-time bridge only. Your data is never stored on our platform.
LLM Agnostic
Works with Claude, ChatGPT, Gemini, Copilot, and any compatible AI client.
Nothing to Install
No agents, no infrastructure, no code. We do everything.
User Permissioned Access
Maintain data integrity & application security. Access is enforced at every level.
Recursyv AI is expanding its integration library beyond ITSM platforms. Additional connectors for CRM, finance, ERP, and other business systems are in development. Get in touch to register your interest or request a specific integration.
Ready to Talk?
Trusted by hundreds of MSPs globally. Leaders in ITSM Integration. Let us show you what Recursyv AI can do for your business.
+44 118 380 0142
+1 833 749 3781
info@recursyv.com
400 Thames Valley Park Drive, Reading, RG6 1PT
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