Service Desk to Service Desk Integration

Does your service desk sync seamlessly with the service desk at your client or partner. Do you suffer “swivel chair” duplication of effort keeping tickets, incidents and requests in sync across your system and theirs? Recursyv has the trust of major companies and MSPs in the USA, UK, Europe who use our data sync managed service. We do all the set-up for you – no need to divert your devs and nothing to add to your tech stack, and we can sync any service desk to any service desk.

Watch the video below….

What data will be synchronized?

The good news is you can actually define any data objects you need to sync – and the directional flow.

A typical data sync for the majority of integrations we provide include some or all of the following:

Companies and Contacts
Tickets / Incidents / Issues / Requests
Notes and Attachments
Time Entries and Contracts
Assigned Users

How it works

There is no product for you to licence or add to your stack. We do the full build-test-deploy, then we provide 24/7 monitoring and alerts, as well as ongoing support for minor optimisations… all for a fixed set-up and monthly ongoing fee.

This means no technology overhead for you. No need to divert your devs. No new product to take on or learn. No APIs to master. No code to manage. No ongoing maintenance. No need to worry about evolving needs. Just the data sync outcome you want – however nuanced, complex or unique.

Recursyv serves major business in the USA, UK, Europe and Australia, ranging from MSPs and tech vendors to stock exchanges, service companies and manufacturers.

Integrations are securely hosted on our proprietary platform in Microsoft Azure, deployed where you want (USA/UK/EU/Australia). This, coupled with our own ISO 27001 Certification, ensures a secure, reliable, scalable option for you.

Select your Service Desk Integration here

Autotask-ServiceNow Autotask-Jira Autotask-ConnectWise

Autotask-Halo ServiceNow-ConnectWise Jira-ServiceNow

FreshService-Autotask Halo-ConnectWise ServiceNow-Halo

This is just a small sample – please detail your specific integration need below.

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What apps would you like to integrate?