Autotask - ServiceNow Integration

Autotask-ServiceNow integration is one of the most common integration requests we deliver. There’s no product for you to add to your stack or licence, and no need to worry about connectors, APIs, learning a new platform, field mappings or ongoing support. With Recursyv, we do the full set-up and host it all for you, and also provide 24/7 monitoring and support ongoing.

The Recursyv platform can sync any data objects (including custom fields and objects). We can also define any directional flow and define the triggers and rules that you need for your integration. Generally, most clients want the following items to sync:

  • Companies 
  • Contacts 
  • Tickets / Incidents (with notes/activities) 
  • Requests
  • Contracts
  • Assigned Users
  • (Additional data objects can be accommodated)

 

The Recursyv Approach

There is no product for you to licence or add to your stack. We do the full build-test-deploy, then we provide 24/7 monitoring and alerts, as well as ongoing support for minor optimisations… all for a fixed set-up and monthly ongoing fee.

This means no technology overhead for you. No need to divert your devs. No new product to take on or learn. No APIs to master. No code to manage. No ongoing maintenance. No need to worry about evolving needs. Just the data sync outcome you want – however nuanced, complex or unique.

Recursyv serves major business in the USA, UK, Europe and Australia, ranging from MSPs and tech vendors to stock exchanges, service companies and manufacturers.

Integrations are securely hosted on our proprietary platform in Microsoft Azure, deployed where you want (USA/UK/EU/Australia). This, coupled with our own ISO 27001 Certification, ensures a secure, reliable, scalable option for you.

Tell us what you need

  • Please include the international dialling code

More About our Managed Integration Service